Who we are
Apex Aviation is a flight training company based in Austin, Texas. We operate at apexaviationtx.com and can be reached at info@apexaviationtx.com.
What information we collect
We collect information you provide directly to us when you:
- Submit the contact form (name, email, message)
- Join the waitlist (name, email)
- Book a session through Calendly (name, email, and any details you provide during scheduling)
- Send us an email directly
We do not collect payment information directly — billing is handled through third-party processors.
The Apex Advantage member portal
If you create an Apex Advantage member portal account (web or the Apex Advantage mobile app), we collect additional information beyond what's listed above:
- Account information — your name and email (password is handled entirely by our authentication provider, Supabase, and never stored in our own database).
- Profile details — certificate status, checkride timing/date, and next rating interest, if you provide them.
- Payment metadata — we never see or store your card number. Stripe (our payment processor) handles all card data directly; we store only transaction metadata such as amount, product tier, and Stripe's own reference IDs.
- AI feature conversations — messages you send to Ask Andrew or AI DPE Practice are sent to Anthropic (which provides the underlying AI model) to generate a response, and the conversation is stored in our database so you can access your own history.
- Referral information — if you refer a friend, we collect their email address to track your referral reward.
- Study and usage data — which questions and scenarios you've studied, study time, streaks, achievements, and similar progress data, used to power your dashboard and readiness tracking.
Purchase/signup analytics events we send to Google Analytics and Meta only include product name, price, and currency — never your name or email. Google, Meta, and Microsoft Clarity (see below) may still collect standard device or cookie identifiers through their own SDKs, independent of what we explicitly send them.
How we use your information
We use the information we collect to:
- Respond to your inquiries and schedule training sessions
- Send updates about your waitlist status and program availability
- Communicate about your training progress
- Send occasional email updates about Apex Aviation (you can unsubscribe at any time)
We do not sell, rent, or trade your personal information to third parties.
Third-party services
We use the following third-party services that may process your data:
- Formspree — processes contact and waitlist form submissions. See Formspree's privacy policy.
- Google Analytics 4 — collects anonymized usage data (pages visited, session duration, traffic source) to help us understand how visitors use the site. See Google's privacy policy.
- Microsoft Clarity — records anonymized session heatmaps and click data to help us improve site usability. See Microsoft's privacy policy.
- Google Fonts — loads typefaces from Google's servers. See Google's privacy policy.
- Stripe — processes all member portal payments directly; we never see your card details. See Stripe's privacy policy.
- Supabase — hosts the member portal's authentication and database. See Supabase's privacy policy.
- Anthropic — provides the AI model behind Ask Andrew and AI DPE Practice. Messages you send to these features are processed by Anthropic to generate a response. See Anthropic's privacy policy.
Cookies & analytics
This site uses Google Analytics 4 and Microsoft Clarity to collect anonymized data about how visitors interact with our pages. These services may set cookies on your device. You can opt out of Google Analytics using Google's opt-out browser add-on. Third-party services (Google Fonts) may also set their own cookies governed by their respective privacy policies.
Data retention
We retain your contact information for as long as we have an active relationship with you or as required for business purposes. Member portal accounts can be deleted directly in the app (see below) or by emailing info@apexaviationtx.com.
Deleting your member portal account
Member portal accounts can be deleted directly in the app: Account → Delete Account. This immediately:
- Disables your login
- Cancels any active subscription
- Erases your name, email, and AI chat/Guided Notes history
Purchase and Ground School attendance records are retained in anonymized form (no longer tied to your name or email) for accounting and legal purposes, consistent with standard financial recordkeeping practice. This action cannot be undone.
Your rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request or self-service deletion of your data
- Unsubscribe from any communications at any time
To exercise any of these rights, contact us at info@apexaviationtx.com, or use the in-app account deletion described above.
Changes to this policy
We may update this privacy policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact
Questions about this policy? Email us at info@apexaviationtx.com.
